Gangh Fashion

1. Introduction

This policy explains how Gangh Fashion ("we", "us", "our"), a tailoring business based in Kolkata, collects, uses, and protects information from clients who place orders with us or contact us through our website, phone, or in-store.

2. Information we collect

• Contact details you give us: name, phone number, email address, delivery address.
• Order details: garment measurements, style preferences, order history, and fitting notes.
• Payment references (we do not store full card or bank details — payments are handled by our payment provider or in person).
• Communications you send us, such as messages, calls, or emails.

3. How we use this information

• To take measurements, produce, and deliver your order accurately.
• To contact you about order status, fittings, and delivery.
• To keep records for GST and other legal/accounting requirements.
• To respond to enquiries and provide customer support.

4. Sharing of information

We do not sell your personal information. We share it only with people directly involved in fulfilling your order (our tailoring staff) or where required by law (e.g. tax authorities). We do not share your data with third parties for marketing purposes.

5. Data retention

We retain order and contact records for as long as needed to fulfil orders, meet legal/accounting obligations, and support future alterations or repeat orders.

6. Data security

We take reasonable steps to protect the information you share with us, including limiting access to authorised staff. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your choices

You may ask us to correct, update, or delete your personal information by contacting us using the details below, subject to any records we're required to keep by law.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.

9. Contact us